Dawn B.

I ordered breakfast for my bed ridden mother and kids while at work. The courier dropped of the drinks and syrup, that's it, no food. I got on with STD customer service and they messaged me that they could not reimburse me because I made too many complaints and been reimbursed too many times so they can not reimburse me now. I wanted the courier to take the missing items back to the house, they couldn't do that either. So they could take my money and not fulfill their service by delivering my order and take my money in the process. They basically stole my money. I called *******547 and got the same spiel for the guy I spoke to, he says he will get someone to call me, which I know that is a lie.
So, basically if you order with STD and they take your money and do not bring your food you should not send in a complain just give them your money. They are thieves and I will escalate this with the BBB.