Dawn B.

I ordered several items from this site on the same day two of the items i received no problem good quality and such ( both by the way were from the same vendor) but everything else i purchased all by different vendors failed to show up, never to be heard from again, a couple of the vendors said they would refund my money. Which i still have not received at all. The other vendors won't even acknowledge my messages. If that isn't bad enough the site I offer who represents these rip offs email me everyday to ask if I've received my items, then tells me to follow up with a dispute, takes you through several pages to start the dispute only to get to the last page and tell you its not their problem if you got scammed dispute the charges with your bank. That's it your basically screwed. Beware don't even waste your money.

I have used groupon at least five times, when it comes to the services (local) like meals, restaurants, beauty salons, I really don't have any problems, but when it comes to their business practices, products on their site that they sell and sent to you and their customer service they are horrible they lie, they have charged my card duplicate charges, and then made me go through a bunch of changes to get my money back, i had to wait over two weeks, while at the same time i was on the phone trying to get the issue straight they put me on hold for 30 minutes while they emailed me (while on hold) emailing me to tell me their sorry but it was my fault my card got charged twice i should have logged on and cancelled one of the orders within 2 hours! How can i cancel an order i did not make? How are you gonna put me on hold for 30 minutes while you are sitting there emailing me? Then conveniently as soon as the email comes through my call drops? Really. I'm sorry and i do not mean to be offensive I am a minority myself, But I am starting to not want to do business with companies that have outsourced their customer service to India. Every business I deal with these days a person in some other country named Mary Agnes, or John smith answers my customer service calls. And quite frankly they don't give two cents about good business practices. Many of the big business companies are hiding behind out sourced customer service way in another country and doing bad business, steadily ripping people off and hiding behind a 1800 number. Like previously stated if its a coupon for a local business I guess you might be alright but anything else I would not trust it.