Had a very recent purchase with Fashion Nova. The stuff was nice, but one item had a score mark across the fabric (likely from the factory) that tore open. This was noticed within 3 days of delivery. On contacting Fashion Nova, was politely told sorry, 2 day limit from delivery for damage claims. Their online terms show both 2 day and 5 day limits on this. No reply back from them on questioning this. My caveats: read the terms... you likely only have two days from delivery, so hopefully it doesn't show on Friday, and you are away until Monday or you are SOL. The return shipping is on your dime as well. You are likely better to shop on Amazon or E-bay... you have better sales terms.