Thumbnail of user dawna97

Dawn A.

Contributor Level

Total Points
80

1 Review by Dawn

  • ipsy

12/10/18

I just want to say that ipsy customer service is amazing! Anytime i email them i always get a quick response, and any problems I've had with products or shipping have always been resolved without a doubt! I gotta say that's a huge reason why i continue with my subscription, because not only are the products always amazing but they care about customer satisfaction! No matter what the issue has been I've always been satisfied, i wish all companies understood what it really means to a customer to always have outstanding customer service! Ipsy sure does 100%! Thanks ipsy!

Tip for consumers:
I just want to say to current and future ipsy customers, if you ever have a problem with anything like shipping, products, missing items, or just anything..please don't hesitate emailing ipsy because they will be there to help you and make it right..i haven't ever had a bad customer service representative, and they have always left me satisfied!!

Products used:
Honestly I've used every product I've ever received!! That's why i love this subscription so much, because even when i get an item i think i won't enjoy because it's something i wouldn't normally purchase on my own, well i end up loving it! It takes me out of my comfort zone sometimes which like i said i wouldn't have done on my own!!

Service
Value
Shipping
Returns
Quality

Dawn hasn’t received any votes.

Dawn hasn’t received any thanks yous.

Dawn doesn’t have any fans yet.

Dawn is Following 1 User

Thumbnail of user dawnm206
Dawn M.
1 Review
0 Votes

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user kailah24
Kaila H. reviewed ipsy
11/6/23

I came in here to shout out the IPSY customer service. I have been a loyal IPSY user for 6+...

Thumbnail of user nicolev224
Nicole V. reviewed ipsy
10/10/23

Yes i got a small eyeshadow... The full size is 40$. A sample lipliner... The full size is 30$ so...