David Y.

Ordered from them 5 bottles of eye makeup remover. They charged my account. Sent me an email asking to verify and then sent email that they shipped the order. Three days later I called and they said they did not have stock. I asked why did they charge me when they did not have stock and why they did it. The response was " this is our system"- Terrible customer service Now i must wait for reimbursement for something they never had!

Uniqlo.com collects NYS sales tax on exempt clothes. NYS= State clothing and footwear sales tax exemption. They do this for other states that exempt certain purchases
Beginning April 1,2012, clothing, footwear, and items used to make or repair exempt clothing1 sold for less than $110 (per item of clothing or per pair of footwear) will be exempt from the states 4% sales and use tax (sales tax).
Amazon, LandsEnd, Eddie Bauer and many other online retailers have billing programs that do not include these taxes. Uniqlo says the consumer must contact them for a refund. Illegal to collect sales taxes for goods that are not taxed.