davitac2

Davita C.

Huber Heights, Ohio

Contributor Level

Total Points
80

1 Review by Davita

10/9/21

I placed an order and the delivery time was pushed back another 20+ days. I searched for reviews and read all the bad experiences. I wished I hadn't placed my order with Tiger Medical. I left an email to customer service with no reply. I was so done with this company. I was taking care of my elderly mom today ((10/07/21) and my mom said call them. I did. I got a young lady by the name of Seychelle. I explained to her my order problem and told her I had placed my order on 9/11/21 and my order updated and delayed to 10/29/21. She put me on hold and worked MAGIC! My shipment was mailed out today 10/07/21 with confirmation! The entire shipping department deserves a raise because without them, I was no longer going to order through Tiger Medical. I am still nervous to order again, but if I know there is an excellent customer service team like them behind every order, I'd order from them 100 percent of the time! Your customer service representative, Seychelle, deserves an upgrade in her title and a raise for all involved. You guys almost lost another good customer. Thank you Seychelle and entire shipping department at Tiger Medical.

Products used:
Covid supplies for my Laboratory

Service
Shipping

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