I ordered a pair of prescription sunglasses which were supposed to be delivered in a couple of weeks and it took them 8 weeks. They provided me with an RMA to obtain refund, sent them back order and still waiting for my refund. It takes their customer service 4-5 days to answer emails and I discovered that the glasses are made in Hong Kong.
Buyer Beware!
We regret to hear that your experience with us was not good. This is not the type of service we expect you to receive.
For Return request, we normally process the refund immediately upon receipt of the returned parcel. In order to help, please let us know your Order Details and we will immediately look into this matter.
Ben
David Has Earned 1 Vote
David Z.'s review of SmartBuyGlasses CA earned a Very Helpful vote
Dear David,
Your feedback is highly appreciated.
We regret to hear that your experience with us was not good. This is not the type of service we expect you to receive.
For Return request, we normally process the refund immediately upon receipt of the returned parcel. In order to help, please let us know your Order Details and we will immediately look into this matter.
Ben