david v.

I place an order for an air pump on monday. I have been looking for this part all weekend. I see that the part is offer on the carparts.com site. I spoke to the sales representative to make sure that I can receive this part the next day. He guarantee me that it will arrive Tuesday, the next day. I check me email Tuesday to see if shipping has arrived. Tracking had shown that the product will not arrive till Thursday. So I called to speak to another rep who put a placement for me. So that I would be able to get the part by Wednesday. So I check my email this morning. The email confirms that they are out of stock.
Does this company train their employees well to know what Inventory is in their system. I have a lying sales rep who said that I would get the product to me on Tuesday.
Another sales rep who told me that a replacement is on its way. To find out that they don't even know what they have in their oen inventory.
So had 5 events set for this week. Because theirof lack of training or their system that they place in for their employees. I had to cancel all my events, losing $4-$5000 that I need to pay bills.
$#*! you Car Parts.com