Developed in part with a grant from
the National Science Foundation

Member since September 2018

  • Reviews 1
  • First to Review 0
  • Thank Yous 0
  • Fans 0
  • Profile Views 209

Review Distribution

5 stars
4 stars
3 stars
2 stars
1 star

1 Review by David




Ok so bikesdirect make such a big to do about 60% off and a "bazzilion" super satisfied customers. A couple months ago I purchased 2 bike at Costco, Northrock XC00, 7 speed fat tire bikes. LOVE this bike, $300.00 a piece, all Shimano components, disc brakes, excellent bike, very solid, super smooth riding, But the bike was a bit tall for my wife the center bar/inseam was just a pinch too high so I returned 1 bike. This began a month long search all over the Bay Area California we finally found a very nice bike at bikesdirect a Motobecane Natasha fat tire all Shimano components $800.00 not too bad a price. The bike took weeks to get here and i was anxious but ok with the timing, tracking info was included Fedx had some issues but that's a whole different story. The box arrived damaged obviously that's concerning. Turns out the derailer is badly bent and of coures there's a disclaimer that states the derailer is not covered! And no kickstand, Bikesdirect customer service sucks! But much more than that I'm just very upset with myself for not doing a better job of shopping. And I do believe that customer service in part of the purchase. Lastly my Northrock XC00 Costco bike is definitely the better bike! And Costco always offers excellent customer service! Just Sayin.

David hasn’t received any votes.

David hasn’t received any thanks yous.

David doesn’t have any fans yet.

David isn’t following anybody yet.

Similar Reviewers on Sitejabber


I tried to visit but their website is down. Maybe their services are good...


Bought a new bike from and the sales and shipping went well but after... Putting...