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davidt196

David T.

1
Level 1 Contributor

Contributor Level

Total Points
455

3 Reviews by David

2/12/18

Lovely, relaxed atmosphere. Very friendly and attentive staff. A good variety of choice on the menu. Food was absolutely the best of it's kind I have tasted. I recommend to friends and family as the first choice for eating out in Newquay.

7/10/16

I was going to buy a new laptop but after these lovely people sorted out the old one it's running so fast I'm going to have to go to the gym and train hard to keep up with it! Thanks for everything.
The highest standard of service I have ever encountered in I. T.

7/10/16

Entering into a fourteen day free trial it quickly became apparent that the site could not provide what I needed. I received notification that they had charged me £90.
When I contacted them to explain I would not be using the service I was told a refund was not possible. First I was offered a 25% refund with a lengthy explanation of how I was not using the site correctly. I patiently allowed the representative, Samuel, to patronise me for some time but insisted that I was not willing to pay for a service which I did not need and would not use under any circumstances. He then offered a 50% refund. I repeated that I was not interested and requested a full refund. He said this was not possible and that the refunds offered were something he had never done before and were exceptional. Eventually I lost patience with the hard sell and informed him that I did not have the funds available to pay and that if they persisted in removing money from my bank account I would be overdrawn and penalised by the bank.
At this point, despite his previous position, he said a full refund would be issued.
I have received an email from myheritage.com confirming a refund of £90.
I have yet to see the funds deposited into my account.
Moral of story: If you have the misfortune to become entangled with this unpleasant company do not be swayed by their insistence on payment, do not believe the lying representative, stick to your guns. Better still, do not sign up in the first place.
Update: Refund received by Paypal.

Tip for consumers:
DO NOT SIGN UP!

Service
Value
Returns
Quality
deanp12
MyHeritage S. – MyHeritage Rep

Dear David,
Thank you for your review here on SiteJabber.

Would you be so kind as to contact me from your registered MyHeritage email address to support@myheritage.com and also place my name in the subject line. This will ensure that you are forwarded to me and I will look into this for you.

Thank you for your cooperation and I look forward to hearing from you.

Kind Regards,
Dean,
MyHeritage Team.

David Has Earned 15 Votes

David T.'s review of MyHeritage earned 15 Very Helpful votes

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