I purchased a two week survival bag over a month ago. After waiting two weeks, I cancelled my order andam still waiting for a full refund. I opened a dispute with my credit card company. My next step is small claims court if the refund doesnt materialize soon. This company is long on promises and short on delivering service. Buyer beware.
David Swiderski
Grand Rapids
Hi David. We (DP Creations, LLC) acquired OPSGEAR at the end of 2017. I am sorry for your experience with the old OPSGEAR, but rest assured it will not happen with the new OPSGEAR. And I think you did the right thing to dispute the credit card charge. The old OPSGEAR drop shipped most of what they sold, and didn't actually stock much of anything. In contrast, we stock everything we sell, and have the fastest shipping in the industry. The downside is that we are still building our inventory, so there currently aren't as many SKU's on our opsgear.com website as the former OPSGEAR had. But we are adding more daily. Also, we will soon be adding firearms to our website-- that is an area where the old OPSGEAR never went. We have a lot of experience in the firearms industry, having Handgun Haven (handgunhaven.com), where we have the largest stock of handguns of anyone in Utah. So stay tuned! -Nevin Pratt, CEO of OPSGEAR2