I was just at the Shane Company in Alpharetta Ga a few minutes ago - today - Weds, March 2nd 2022 at 1230 pm. I met with a representative there named Robert. I think his name tag said Ocala Florida.
Robert greeted me when I came in right away. I explained that I had a pair of earrings I had purchased there that backs kept coming off. I also had an anklet of my girlfriend's that the clasp broke. It was not purchased there.
Robert took both items back and promptly repaired and cleaned both! Even the anklet that had not been purchased there.
Robert said that happy customers is the reason people keep coming back. And good reviews like this one mean everything to Tom Shane.
Well. Let me tell you. I love the Shane Company. I have purchased MANY pieces of jewelry there. I would never even consider shopping anywhere else.
Let me end this review by saying - I'm a Shane Company customer for life!
Thanks.
David Strickland
Cumming Ga.