David S.

I ordered a downloadable copy of a well-known software product from a seller on Bonanza. The seller's listing said I would receive the download link and product key within an hour of the purchase.

After 12 hours I hadn't received the product key so I contacted the seller.

The seller apologized for the delay and sent me a link and product key.

The product key the seller sent was already being used by someone else and wasn't valid for me to use. I notified the seller who, to their credit, promptly issued a refund. However that same seller is still selling that same product on Bonanza claiming to have 98 copies available. If the seller still has 98 copies, why did he refund my money rather than fulfill my order?

For whatever reason I was not able to rate the seller and provide feedback on my experience.

I complained to Bonanza and they couldn't possibly care any less.

Buying from Bonanza.com is like buying from the back of a van in a parking lot. Shady sellers and a site that enables them. Beware!