I ordered 8 items (various boat zincs) from Boaters Emporium. When I received the shipment, only 1 of the 8 items I ordered was in the box, due to damage in shipping. It took some time to get a response from the vendor, but it seems like they were having email issues with their *******@boatersemporium email address. I always like supporting small businesses like this and I fully understand it can take some time to resolve issues due to the smaller staff size compared to larger online businesses. In the end, the company provided a refund for the missing items. A big thank you to Ryan for resolving the issue. I will definitly do business with Boater Emporium in the future!