One of the things that makes this company poor is that they dont really offer up front a telephone number. You have to go through their chat. You cant even find a telephone number on their home page. They delivered my items to the wrong address even though the shipping address was correct! I get the run around as well. Finally, just asked for my money back.
Thank you for your review, David. I am sorry to hear that you had trouble receiving your order. If you did not receive your refund, or if this issue is still ongoing, please let us know. As a web-based company, our primary forms of communication will be email and live chat. We do list our phone number online if customers prefer. Just search "phone number" on the website and it will bring up all of the ways to contact us. If you have any questions about this process, just let us know.
Thank you for your review, David. I am sorry to hear that you had trouble receiving your order. If you did not receive your refund, or if this issue is still ongoing, please let us know. As a web-based company, our primary forms of communication will be email and live chat. We do list our phone number online if customers prefer. Just search "phone number" on the website and it will bring up all of the ways to contact us. If you have any questions about this process, just let us know.