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David S.

Contributor Level

Total Points
82

1 Review by David

  • Newegg

5/10/21
Verified purchase

I have been a longtime Newegg customer. I recently had a return of an item.

The reason for the return was the item was not compatible with my phone as a controller. This risk was not listed in the item description. I was able to return the item but I was was not reimbursed for return shipping, which was half the cost. Newegg would not refund all my money.

I will never do business with Newegg again.

Tip for consumers:
Stay away from Newegg.

Service
Value
Shipping
Returns
Quality
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Newegg S. – Newegg Rep

Hey David,

We are truly sorry to hear about your dissatisfaction with our return policy. Nonetheless, we would still like to take a second look into this for you. So when time allows please email us directly at wecare@service.newegg.com. In that email please kindly include your RMA or order number.

Thank you,

Frank [Newegg Support]

David Has Earned 2 Votes

David S.'s review of Newegg earned 2 Very Helpful votes

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