David S.

I ordered a shirt to be used in a costume. It was supposed to arrive on or before September 28th. I was given no tracking number. When the shirt failed to arrive on the 28th. I sent an email enquiring about my order. The reply stated that if I did not receive the order by October 5th to contact them again. I again emailed letting them know the 5th was to late as I needed the shirt by the second. Which was replied to again with wait until the 5th. I then sent another email reiterating that the 5th was too late the response to which was to refund my shipping fee while again telling me to wait until the 5th. Each email assured me that they were here to help while not actually helping. My confirmation email stated I would receive my item on or before September 28th. Last I checked October 5th is eight days after the 28th