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davids562

David S.

1
Level 1 Contributor

Contributor Level

Total Points
271

3 Reviews by David

9/1/20

NEVER, EVER USE ZILLOW FOR ANY REASON. I LISTED AN APARTMENT FOR RENT AND IMMEDIATELY I FOUND OUT THAT ZILLOW EITHER SOLD ACCESS TO MY LISTING OR THEIR SECURITY IS SO BAD THAT A PERSON CALLING THEMSELVES A PROPERTY MANAGEMENT COMPANY HIJACKED MY LISTING. I'VE BEEN TRYING TO FIND OUT HOW THAT HAPPENED AND THEY TELL ME IT MUST BE ME! THERE IS NO PHONE NUMBER FOR CUSTOMER SERVICE IN THE US UNLESS YOU'RE A PAID ADVERTISER AND ALL THEIR "SUPPORT" IS AT 3RD WORLD, OFF SHORE MINIMUM WAGE CALL CENTERS! IF YOU POST A NEGATIVE REVIEW ON FACEBOOK, THEY JUST DELETE IT. WHEN I FINALLY GOT AN EMAIL FROM "SARA" SHE TOLD ME THAT I HAD TO LOG INTO MY ACCOUNT USING THIS OTHER PERSON'S EMAIL ADDRESS AND PASSWORD TO TAKE THEM OFF. AND WHEN I TRY TO DEACTIVATE MY ACCOUNT, THE LINK JUST TAKES YOU TO THE MAIN PAGE TO BUY THEIR SERVICES. THERE IS NO WAY TO DEACTIVATE YOUR ACCOUNT OR DELETE YOUR PERSONAL INFORMATION! ONCE THEY HAVE IT, THEY CAN SELL IT FOREVER! NEVER USE THIS HORRIBLE COMPANY!

8/26/20

NEVER, NEVER, NEVER USE NORTONLIFELOCK! THEY HAVE HORRIBLE CUSTOMER SERVICE - ALL IN 3RD WORLD, OFF SHORE, MINIMUM WAGE CALL CENTERS. IF YOU HAPPEN TO GET LUCKY ENOUGH TO GET AN AGENT THAT ACTUALLY KNOWS HOW TO AND ACTUALLY DOES TRANSFER YOU TO THE UNITED STATES, IT'S JUST AN OPERATOR THAT PROMPTLY TRANSFERS YOU RIGHT BACK TO ANOTHER 3RD WORLD, OFF SHORE, MINIMUM WAGE CALL CENTER WHO WANTS ALL YOUR PERSONAL INFORMATION. THERE IS NO NUMBER TO CALL THE US CORPORATE OFFICE TO COMPLAIN. NORTON LIFELOCK CORPORATE POLICY "TOO BAD, SO SAD, WE ALREADY HAVE YOUR MONEY." HORRIBLE, HORRIBLE COMPANY

287K Views
8/4/16

Whatever you do, don't EVER give Match.com, JDate.com or Ourtime.com (they are all owned by the same company) your credit card, debit card or banking information. I had joined and kept my profile set to NOT automatically renew after my 6 month period. A few weeks before my membership expired I started getting I started getting these pop ups about renewing now at a 25% discount our I would have to pay full price when I did renew. BIG SURPRISE! I got a fraud alert from my bank the evening after Match.com illegally charged my card full price for a 6 month extension. I called them first thing the next morning and was told that "it doesn't matter who changed the setting, once we charge your card, there are NO refunds." Then she offered me a 35% refund for the 1 day that the account was illegally reactivated which I refused - I was not going to pay them one penny for the 1 day they had my account active against my wishes. I asked to speak to a supervisor and was told that the supervisor would tell me the same thing. Still wanted to speak to a supervisor and was told that they'd have to call me back. Big surprise, they never did. I called back and was told they "tried" to call me but no one answered. I had given them my cell number, which is on 24/7 and always within hand's reach. There were NO missed calls or voice mails from them. Another LIE! I finally got in touch with a supervisor who did in fact tell me the same thing, they don't do refunds for any reason and her boss not only told me the same thing, but that "he was the FINAL authority" on this matter for Match.com and that there was no phone number for Match.com in the United States. He also told me that they didn't have go give me a refund and they are not held to US law because they are an Internet based business.
If you look at their Facebook page you see illegal credit card charge complaint after complaint after complaint.

David Has Earned 11 Votes

David S.'s review of Norton earned a Very Helpful vote

David S.'s review of Match earned 9 Very Helpful votes

David S.'s review of Match earned a Fraud Buster vote

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