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David S.

  • 1 Review
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Experience: Entertainment

Member since April 2019

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1 Review by David

4/2/19
I had an account with this online company and on 3/21/19 I deleted/canceled my account and service, then received an acknowledgment email. On 3/29/19 they billed my debit card for future service. I contacted them by email and phone with no results. I filed a dispute with my bank and was told they will not refund the money, my bank also told me since I originally signed up for this service they could do nothing. I have tried contacting them several times since then with no results. I feel since since they charged me for services that would occur after my account was deleted and will not refund my money it is fraud/theft. I have wasted far to much time on this and feel I should be compensated for this as well. One last thing they sent me an email 2 days after my account deletion instructing me to log into my account and stop the reoccurring charges but my account as they knew was deleted and there was no way I could log in as they requested.

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