DAVID S.

It was very easy to place an order but I still have not received any of my subscriptions although it has been 2 months.

I just received my Visa bill to find I was charged $895 for an annual renewal. I stopped using Vectorvest 7 months ago because it did not meet my needs. Upon calling Customer Service, they said I agreed to auto renewal in the sign up process a year ago. I said I would expect a notice before they would auto renew something so expensive. They said they are not obligated to provide notice. Customer Service said they would prorate a refund with an additional 4% fee. Since the Visa posting process creates a delay, the bill for the prorated time and the 4% penalty amounts to $185. This is a complete rip off for something that I have not used for months nor found very helpful.