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Worst. Customer. Service. Offering. Ever.
Semi-acceptable if you are simply buying stuff and dont mind their ludicrously random estimates of delivery times.
For anything else - like if you need to rejig an order... it is utterly bizarre how bad it is, the whole thing has clearly been DELIBERATELY designed to annoy people, obstruct them, frustrate them, vow to never use them again.
Tip for consumers:
steer clear if you value your sanity
Products used:
guitar and ancillary items
David R.'s review of Bax shop earned a Very Helpful vote
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