Well I should have listened to myself after the first purchase but thought I would try them again seeing they had what i wanted in stock at the time of purchase.
First Stetson I bought had to have the hat band replaced as it looked as if it was sewn on by someone having a very bad day! The second Stetson arrived with a very badly deformed brim and will need an expert to fix it.
These were both purchases online and international so the return costs are prohibitive. Never again!
Perhaps returns are less of an issue if you live in the USA. Email responses varied between slow and non existant. Won't purchase from them ever again and could not recommend Fashionable Hats at all.