We’re in this together! Stay safe with our COVID-19 guide

View
×
Developed in part with a grant from
the National Science Foundation

David R.

  • 1 Review
  • 0 Helpful Votes
  • 0 Thank Yous

Experience: Computers & Technology, Shopping

Member since October 2020

  • Review

    1

  • First Reviews

    0

  • Thank Yous

    0

  • Fans

    0

  • Profile Views

    11

Review Distribution

1 Review by David

10/27/20
Lazada seems to be getting worse year after year, if it's not a poor quality product. It's being sent the wrong product. And I think my recent experiences has been the last straw for me. For example I decided to buy a Sram derailleur, instead the seller sent me a totally wrong product. The wrong product was a Shimano Ultrega, how can you get this wrong!? Doesn't make sense to me! Not only the inconvenience but the seller did not take any responsibly and without even apologising. I think the main issue for me is an apology, if you got something wrong, fine! But for a customer to ask for an apology from a seller is simply inexcusable. I am now still waiting for a full refund, something that is now taking weeks, the product that I bought isn't exactly cheap. I then decided to buy the same product from Shopee at half the price, the shipping was faster, the seller was very professional and it was the correct one too! So, how do you justify recurringingly bad experiences with Lazada and why should I continue to shop there? Sorry but no, word gets out and my bad experiences will always be talked about! Shame on you Lazada or Ali Baba!
lazadap
Lazada P. – Lazada Rep
Hi David R., we understand your disappointment and we apologize for the delivery issue that you encountered with one of our couriers. For us to settle this matter the soonest, may we know the order number that is associated with your concern?

For more questions and updates, you may reach us via our Contact Us page at http://bit.ly/2u8lDFO.

You may also reach us via our Social Media accounts such as Facebook, Twitter, IG, Youtube, and Google+, LIVE Chat is available from 8 am-5 pm Mondays-Fridays. Regards!

David hasn’t received any votes.

David hasn’t received any thanks yous.

David doesn’t have any fans yet.

David isn’t following anybody yet.

Similar Reviewers on Sitejabber

randyl253
Randy L. reviewed Lazada
12/2/20

The item has been packed by the seller for days! DAYS! And Lex PH, which is the in-house delivery...

wellam1
Wella M. reviewed Lazada
11/21/20

Im a loyal lazada user, very useful platform especially now that theres pandemic. Last 11/11 sale...