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David R.

  • 1 Review
  • 2 Helpful Votes
  • 0 Thank Yous

Experience: Business, Art & Design

Member since February 2020

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1 Review by David

2/12/20
I sent in photos for printing postcards. A UPrinting staffer modified the mailing info side of the postcard without notifying me. When I received the postcards, they were not mailable by Post Office requirements. I initially assumed it was my fault in the initial submission and threw out all but one of the unusable postcards, but later discovered it wasn't my error after I had disposed of the postcards. Uprinting refused re-printing the postcards without proof I still had the unmailable postcards. I suggested cost-sharing proposals in the re-print, but they refused. Lesson learned. Will now seek alternative printer.
milesb41
Miles B. – UPrinting Rep
Hello David, We are sorry to hear about the recent ordering experience with Uprinting, If you could send us a direct message and provide us an order number so that we may look into the the claim that you have initiated with our issue resolution team, to further assist you.

Customer Care

David Has Earned 2 Votes

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