My experience with Malta Gaming Authority is the worse. I have raised a complaint more than 5 months now and they haven't even responded that my complain is reviewed. I have /emailed/called them multiple times asking to receive feedback, nothing. This is by far the worse support i have ever experienced in my life. If as a gambler you don't want to suffer the way myself and many many others do, then choose gaming sites regulated by other authorities. MGA won't care about you at all. This is sad but it is the truth