David P.

The promos don't work on their website. I tried to book a room with the "corporate code" that I got from my job. There was no place to enter any codes when trying to book online. I called HR for my job. They said to enter the code on the website. The website has a Choice Hotels logo and a Choice Privileges logo at the top but no where to enter any codes. So HR said I have to call Choice. So I call them and they look up my account, look up the hotel and 5 minutes later, nope, they don't accept the Choice Corporate Code! I went through all this for nothing! Talk about making it difficult to book.

Disclaimer: this is not a review of the hotel itself. It is only a review of their website and booking process. I have not yet visited the hotel itself.

They sent me a refurbished computer that had at least 10 chips out of the screen, right across the middle. I never even tried out the computer, it was so distracting. After a 3 week process, they said I could send it back but I would have to pay for shipping because it wasn't defective.

When asked if they would send it out to someone else as is, they replied, "No, we won't do that."

So it's good enough to ship to me but not to anyone else?