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David P.

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1 Review by David

J&P Cycles

  • J&P Cycles

“Will not do any business with these folks”
5/18/19

I ordered a Dunlop 4 series tire and called a few minutes later to change to a Dunlop 3 series. Less than 15 minutes after I placed initial order. Amy the customer service so called supervisor said they couldn't change the order after 15 minutes, well she kept me on hold and on phone for 10 minutes and I did in fact called within that time frame. I called on a Saturday morning and found out tire wasn't shipping till Monday. They lost a sale and a customer. Ridiculous that order couldn't be changed from a Dunlop 4 series to a Dunlop 3 series. Buy elsewhere Amazon, eBay, Bike Bandit or any other vendor. Very unprofessional customer service

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Helpful  (2)
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J P. – J&P Cycles Rep

David, we sent you a private message. Can you please get back with us so we can identify your order information and help get the answer you are looking for?

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David P.'s review of J&P Cycles earned 2 Very Helpful votes

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