All this service provided me was a different format.The first draft has punctuation and spelling mistakes. I was told "this is the first draft". I would expect one or two mistakes but not the multiple problems I found. Obviously not written by anyone familiar with technology. The final stroke was finding this summary still in the third draft: "A results-oriented IT professional with years of 15+ years of technical management experience." They are not writers. They just take your resume, plug it into their template and expect you to make all of the corrections.