Newegg used to be a great place but now it is only about money and definitely not you. There customer service is not interested in what you have say although it may seem it. This is one of the worst sites on the internet! God forebide you have a credit issue or anthing else cause you will pay.
Hello David,
I am deeply concerned to hear about this and I would be happy to get your feedback on this so we can make your future experience 5 stars. Please send a private message with your order information or feedback and I would be happy to assist you. Looking forward to hearing from you!
Thank you,
Nicholas [Newegg Support]