Bridgecrest are thieves and DriveTime's sales staff aren't honest. They try their best to slip in all types of extra crap you didn't want or ask for in order to run the loan amount up and have you adding years and money to your payments. Bridgecrest also took 2 payments for my first payment and are acting like they can't refund it for weeks even though they can CLEARLY see that they have 2 payments that cleared on their end. That's absolutely Horrible customer service and I'll never do business with companies like these again. I'll be sure to tell everyone EVERY chance I get to not do business here either. Honesty and a little customer service goes a long way and these companies have neither.