David M.

Counterfeit goods, abysmal service and absolutely no aftercare.

I would never, ever use this pathetic excuse for a company again.

Ordered an 'Official' HTC Desire battery from them on 26/05/11.

When it arrived, the outer covering was very poorly applied, and seemed slightly over-sized. It was a tigth squeeze to get into my phone, and when switched on, the phone would not boot with it in.

I contacted them and was given an excuse about suppliers sending the wrong type, and told to return it for replacement.

I sent it back, keeping proof of postage, and heard nothing from them since despite repeated emails. Over a month later and making numerous complaints they refunded the price of the battery.

However I am now left with a £300 smartphone that won't even boot after their counterfeit battery was put in it. Do they care? Again, I've had nothing but silence despite my attempts at contact.

Just be warned, and if you were thinking of buying from them, don't - go to reputable retailer selling authentic goods instead.