I ordered a part on the Adventur RV website. The part was shown as being "In Stock". I paid in good faith. The next day I received a FedEx tracking number. When I tracked the package the result was that the label had been printed but the package never shipped.
I tried calling Adventure RV. No Answer.
I tried the online chat. They can't handle anything that has to do with shipping.
I tried emailing. The first response said I should be patient.
I filed a customer support ticket. After a few days of not getting anywhere, a person in Customer Support said they would look into the situation and let me know when the product would ship. They never did.
This morning, 7 days after placing an order. These questionable people told me the item was never in stock and I should wait a few more weeks. I have asked for a refund. By listing the product as Available then finally, after a week of having my money, telling me the item was Not Available, I can only say that this company is dishonest.
I will never deal with AdventureRV again and I will never recommend this company to anyone.
I am now out of time to repair my RV before departing. Had this company been honest, I could have found an alternate vendor for the part I needed.
Shame on you, Adventure RV!