They have blocked me because they say that I am a spammer. All that I do is bounce back all the spam that they let thru to me! ( I use Incredimail to get my mail off their server POP) I am a premium user that pays for this lousy service. They have right on there website that they will answer my concerns in 24-48 hours but it has been weeks and MANY emails to them thru their "contact us" page. POOR customer serviced... sell your product then block us and don't answer our concerns! Can you spell "RIP-OFF"! I have been with them for about 10 years and now with different owners, they think that they can treat the paying customers like $#*!!