David L.

Website is well laid out I am new to rc Vehicles and could find exactly what I wanted easy enough. I gave all 3 stars to this because it also had a rc car I can build from scratch.
I marked 3 stars because I ordered without creating an account which wasn't very clear as I thought id have to make an account before my purchase any way, maybe partly my fault as well for getting carried away with what I was ordering with all the excitement, but when asking if the loyalty points of my purchase could be added to my newly created account after purchase they told me they unfortunately they couldn't add them.
I am ready to spend more cash and have a lot I would have liked to purchase but have been put off slightly due to the after purchase/sales and the slow replies from the help only being online. The tracking number I was given didn't work and felt a bit in the dark about my purchase. Reading some reviews made me a bit paranoid. All that said I am sure they can improve this and think I would order again from Nitrotek especially if they have what I need!
My Order #*******