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David L.

Contributor Level

Total Points
90

1 Review by David

  • OnlineCarStereo

9/1/14

DO NOT WASTE YOUR TIME WITH ONLINECARSTEREO. They are Nothing but SCAMMERS. I placed a $700 order on TUESDAY. I called their customer service the following day to ask about how long it should take to receive the package because I have never dealt with these guys before. They said that before they can ship it I need to pay $180 in SHIPPING ALONE even though their website states that All orders over $99 get free shipping. Not only That but I would also have to change my shipping address from my Home P. O. Box to a physical address which isn't possible because I live in such a rural area. So I changed the shipping address to my brothers house which is in the nearest town over, 100 miles away, which meant that i also had to drive up there. Just to pick up my package. I cringed at the thought of that but they said it would arrive in 3 days flat and because im simply DYING to get my order in I agreed. Considering the fact that I live in Alaska and Im ready to do anything ro get my Orion HCCA and miscellaneous parts ASAP so I bent over backwords and paid for the shipping because shipping was about the same even on Amazon and I had already placed my order and had the money taken out of my bank account through PayPal. I waited FOUR DAYS before I drove up there to pick it up because my brother had just flown out of state for his whifes family emergency the day before and GUESS WHAT. NO PACKAGE. I proceeded to call OnlineCarStereo. You'll never believe what I found myself having to deal with; They ARE NOT open on weekends. I got to leave them a MESSAGE. So I proceeded to call UPS. Because their shipping information didnt make sense. They told me that UPS Never even RECIEVED the package yet. The OnlineCarStereo customer satisfaction guarantee that states that all packages get shipped out within 24 hours. That is the BIGGEST LOAD OF BS I have Ever had to deal with. So here i am FIVE days after I placed my order. 100 miles from home. No package. No response. Iv Never had to deal with such a poor customer service in my ENTIRE LIFE. I just left them Two messages stating that I Demand to talk to the poor bastard who was stupid enough to take the management position because when they call me back they will get an EARFUL. With my luck they wont be open Monday(tomorrow) either because its a holiday. All the more time for my blood pressure to raise. One thing I can promise you is that if I don't get FREE shipping (like their website originally claimed) in return for this BS headache and earful of LIES I will cancel my order. I thought that maybe this just happened to me but after Googling customer reviews for OnlineCarStereo i came to the realization that i was an IDIOT for buying from these guy. They have wasted MY time and they WILL waste your time. I simply can not emphasize enough on how pissed I am after reading all these reviews on how their customer service is a load of ****. Do NOT WASTE YOUR TIME WITH ONLINE CAR STEREO THEY ARE NOTHING BUT SCAMMERS. If anyone has a petition going around to shut this conniving company down, please send me a link and you Will have my signature. Thank you for taking the time to read my rant. The hour of my life i wasted away writing this review will not have been spent in vain if i can prevent others from finding themselves in my shoes. Not to mention the hr and a half I spent driving up and the next hr and a half ill spend driving back home. Please don't put yourself in this situation thinking your going to save a few bux by trying to go through these guys. I repeat DO NOT BUY FROM ONLINECARSTEREO.

P.S.
I have never bothered writing a review on a website in my Life until today. THATS how Pissed off I am.

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David L.'s review of OnlineCarStereo earned 10 Very Helpful votes

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