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David L.

2
Level 2 Contributor

Contributor Level

Total Points
834

10 Reviews by David

  • The Popcorn Factory

12/23/23

When you call this company, you get a pre-recorded message from a fluent English speaker that leads you to believe you're in good hands. That ends quickly once a live agent picks up. From that point, it's all downhill. Unfortunately, in this day and age, "corporate integrity" is an oxymoron..

Tip for consumers:
It's a headache just trying to communicate with these people. Hardly justifies their exhorbitant prices.

Products used:
Popcorn tin

Service
Value
Shipping
Quality
  • Walmart3

10/17/23

Walmart presents itself as the epitome of the corporate world's scornful view of the average working citizen. You walk into the store with an attitude of hopefully getting the lowest possible prices (a misconception in so many cases)... as you stroll through the aisles with confusion while gazing at the disorganized shelves, it becomes necessary to interrupt an "employee" whose family just smuggled in lunch as they all sit in the aisle with their fast food restaurant bags smelling up the atmosphere. Of course, your approach is construed as a threat, as the employee isn't there to work but instead congregate. She blows you off with a dirty look and "I don't know" and continues eating next to the gift wrap, where the group has made its "food table." Upon checking out, you are faced with a disgruntled cashier who is gazing at the latest text messages on her iPhone while you unload your cart onto the conveyor belt. You question a price of an item that contradicts the label on the shelf from which you picked it up (surprise, surprise) and you quickly realize that you have embarked on enemy territory. You are inclined to chalk it up to your picking the wrong cashier this time but she was the only one available as the 10 automatic checkout robots were "hosting" the majority of the other customers as they make efforts to save some money by sneaking a few items past the UPC detectors (quite successfully). You finally make it through the process, begin leaving, and say "thank you." Instead of a response, the cashier's head is tilted down as her eyes are fixed upon more important business on her iPhone while the next customer loads up. Texting her friends is evidently part of her job description. Although we will hardly be missed, we promise not to return for more punishment.

Tip for consumers:
Each and every time you walk into a Walmart, you say "yes" to the corporate way of treating the public with disrespect and collecting the cash just the same.

Products used:
Kitchen appliance

Service
Value
Quality
  • Walmart

10/17/23

Walmart presents itself as the epitome of the corporate world's scornful view of the average working citizen. You walk into the store with an attitude of hopefully getting the lowest possible prices (a misconception in so many cases)... as you stroll through the aisles with confusion while gazing at the disorganized shelves, it becomes necessary to interrupt an "employee" whose family just smuggled in lunch as they all sit in the aisle with their fast food restaurant bags smelling up the atmosphere. Of course, your approach is construed as a threat, as the employee isn't there to work but instead congregate. She blows you off with a dirty look and "I don't know" and continues eating next to the gift wrap, where the group has made its "food table." Upon checking out, you are faced with a disgruntled cashier who is gazing at the latest text messages on her iPhone while you unload your cart onto the conveyor belt. You question a price of an item that contradicts the label on the shelf from which you picked it up (surprise, surprise) and you quickly realize that you have embarked on enemy territory. You are inclined to chalk it up to your picking the wrong cashier this time but she was the only one available as the 10 automatic checkout robots were "hosting" the majority of the other customers as they make efforts to save some money by sneaking a few items past the UPC detectors (quite successfully). You finally make it through the process, begin leaving, and say "thank you." Instead of a response, the cashier's head is tilted down as her eyes are fixed upon more important business on her iPhone while the next customer loads up. Texting her friends is evidently part of her job description. Although we will hardly be missed, we promise not to return for more punishment.

  • Ionos

6/21/23

Buyer beware of the $1 domain price lure. Once you take the bait, you're hooked into a contract that will spring on you all kinds of surprises. This company does not work from a platform of integrity. They cancelled an account of mine one week prior to the domain actually expiring! They would not allow me to access my account, would not provide any explanation as to why, and would not follow up via telephone even though they promised they would. Upon calling the company back and trying to explain the situation, the Ionos representative admitted that the company conducts business in a ridiculous way as she responded with these words: "I can understand your frustration. I know that [Ionos] has a strange way of doing business but there's nothing I can do."

This company was formerly 1 & 1. In an effort to camouflage its terrible reputation, it changed its name to Ionos. Folks, it's the same brand of poison in a different wrapper.

In short, when you see the Ionos name, turn the other way.

Tip for consumers:
Customer service at this company is absolutely the worst. So, if you have an issue, resolving it becomes next to impossible. Stay away from Ionos.com.

Products used:
Domain purchase

Service
Value
Quality
  • Aldi

8/25/22

It amazes this ex-customer of Aldi how each and every location ever entered (across a few states) demonstrates the same characteristics. Upon walking in, it instantly becomes apparent that every employee is overworked. One cashier only AT ALL TIMES until the customers are lined up all the way back to the produce aisle. So, if you have one or two items to checkout, more often than not you'll catch yourself having to wait for any number of full carriages ahead of you to checkout first, as there is no mercy in the form of an express aisle.

Once you finally get to the cashier, you are faced with a "service-oriented" individual who cannot wait to get you out of the store. Your receipt is thrown at you while the customer behind you is already being "serviced." Cashiers at each and every location are trained to work fast enough to compensate for the company's lack of initiative to hire a fair amount of help.

The results often include a receipt consisting of overcharges, topped off with your being on your own for bags, as the company is too cheap to supply them. The appearance of the stores reveals unsanitary conditions and unhappy employees.

Online customer service? If you decide to use it and you are "fortunate" enough to get a response, you are instructed to return to the store to resolve the matter, including those overcharges. Those replies, by the way, are sent from a "no-reply" email address, confirming that this company has no genuine interest in hearing from you. So, essentially, you are rushed through the checkout process and encouraged to get out of the way.

This customer's most recent experience involved discovering the overcharge upon arriving at home, several miles from the store. Upon contacting the online Aldi "customer service" department, the Aldi response revealed that they were not interested in a resolution.

Repeated visits to a number of Aldi locations clearly reveals that this supermarket chain is run by a corporate group of individuals who lack any brand of integrity.

Tip for consumers:
Go elsewhere for a better shopping experience.

Products used:
Produce, grocery

  • Visible

7/27/21

Subscribers of Verizon's prepaid Visible plan are receiving an email encouraging them to login to their accounts to upgrade (for no additional cost) to the newest network so that they can enjoy "better service."

Here's what Visible customers are experiencing upon following those instructions:

Once logged into the Visible app, a link is there to see the new plans. Upon clicking that link, the customer is taken to an error page as shown here in the attachment. The error encourages the customer to contact a Visible representative via chat (the ONLY way you can communicate with Visible).

After keeping the customer online for what is sometimes a duration of beyond an hour, the agent informs the customer that the phone (Ahem! The phone that Visible sold to the customer) is now incompatible with the new network. Then the agent shares a store link with the customer while letting them know they need a new phone.

But, of course, since the customer already paid for a Visible recommended phone from the company, Visible is providing the phone free of charge, right?

Wrong!

This latest Verizon scam involves their "upgrading" the network forcing the purchased Visible phone to become obsolete. Hmmm, who benefits here?

Wake up, people!

Tip for consumers:
Wake up and smell the coffee.

  • Bonanza

7/22/21

This user's experience with Bonanza.com has revealed that this site is a "hideout" for online sellers who choose to do online business unethically. I placed confidence in Bonanza.com by purchasing software from one of the sellers on the site. It turned out that the seller was selling software illegally. The seller could not provide verification that he/she was an authorized reseller of the product. This was discovered after realizing that the seller merely provided a copy of the free version of the software and never provided access information in order to upgrade to the "pro" version which was purchased. Upon reporting the situation to Bonanza.com, including the fact that the seller was using their site to perform illegal business, their responses revealed that their integrity is no greater than that of the seller, as they expressed no interest in taking any form of responsibility for the issue. I would avoid doing business with Bonanza.com at all costs.

Products used:
Never used it

Service
Value
Shipping
Returns
Quality
  • eHarmony

9/21/20

It's about time the whistle gets blown on this dating site that is held in high esteem by so many - according to its advertising, that is. Across the Web, eHarmony is lucky if its reviews reflect anything higher than one star out of five on most review sites.

Yes, their advertising is convincing. But the proof is in the pudding and this dating site does not even live up to any of its competition.

As an online dating site, eHarmony turns members who have a free limited membership into paying premium members by promoting the idea that, as a paid member, the pictures of other members would be visible. During the free membership, I experienced viewing "blurred" pictures of numerous members. These members all had pictures and paying the premium would result in viewing the images (photos) of these members with clarity, according to eHarmony promotions.

Eharmony supposedly prides itself in providing compatible matches via their parameters.

Since becoming a paid premium member, the majority of "matching" profiles that eHarmony has suggested have had NO photos whatsoever (image shown reflects what can be expected with a Premium membership). This never occurred while assuming unpaid status. There was no disclosure that such behavior would occur. In addition, a number of photos that actually appeared were those of deleted profiles.

Upon expressing dissatisfaction with this behavior, eHarmony has not offered a remedy or correction in any form.

I have also contacted eHarmony numerous times regard the dysfunctionality of their website and app. Both have malfunctioned in ways that I expressed to eHarmony. Responses (when received, though not usually) have included "scripted" how-to information without ever admitting any fault of theirs or the website. NO FIXES.

After numerous requests for correction were not properly acknowledged, I stated that a refund was wanted. Given a refund and having my subscription stopped would result in my not contacting them again.

They have refused a refund, claiming that their 3-day refund policy was state specific. Given the nature of dysfunctionality and their providing suggested matches that are anonymous and without profile images, it appears that eHarmony is reserving the right to provide faulty service for a fee along with website and app dysfunctionality with the confidence that responsibility for such negligence is not something they need to answer to.

EHarmony evidently reserves the right to pull the wool over people's eyes and even avoids having to honor their 3-day right to cancel in certain states regardless of the company's negligence.

"Every 14 minutes, someone gets cheated at eHarmony" would serve as a more fitting slogan.

  • Plenty of Fish

5/27/19

Here's how it works:

1) You create a profile on the site.

2) The very instant you click the submit button (even if you did not post a photo or any detail) you have emails in your inbox of people "interested" in you. It's typical for these "people" (fake "robots") to be in their 20's while their profiles reflect 50's or so.

3) This automatic system that sends you fake profiles can be nothing BUT an inside job; in other words, the site is programmed to work this way.

The POF site is not founded on integrity whatsoever.

Authorities should really investigate this online scam.

  • Thumbtack

5/23/19

Thumbtack has earned a terrible reputation among service providers in that professionals no longer have the right to select clients for whom they feel they will be a good fit. Rather, Thumbtack now does the choosing, the result being high, unreasonable costs to the professional, usually being left with nothing to show for it but a lighter wallet. The prior system made sense where the professional had exclusive rights to bid on a job. Since the professional no longer has that control, Thumbtack gets paid each and every time a prospective client (regardless of how sincere their interest) clicks on a link to get free further information from the professional. Prior to the change, an average cost for a bid selected by the professional might have been about $3.50. Now, that professional can expect to pay $15 or more from clicks of people who may not even be a good fit. Thumbtack has taken away the initial direct communication between the professional and perspective client, which defeats the purpose for an entity like Thumbtack to exist at all.

David Has Earned 14 Votes

David L.'s review of Thumbtack earned 2 Very Helpful votes

David L.'s review of Plenty of Fish earned 4 Very Helpful votes

David L.'s review of eHarmony earned 2 Very Helpful votes

David L.'s review of Ionos earned 6 Very Helpful votes

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