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David K.

  • 1 Review
  • 3 Helpful Votes
  • 0 Thank Yous

Experience: Real Estate

Member since May 2019

  • Review

    1

  • First Reviews

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Review Distribution

1 Review by David

5/16/19

Don't bother, never had one reply, although I showed "interest" in people looking for a room and my property is a very reasonable price, clean and tidy. Other sites I've used in the past have worked well - I'll have to do more research and check the website reviews before I use another site. This site has terrible reviews which unfortunately I didn't check before paying two months up front. Contacted them and asked for a refund, they said no because Premium Membership is entirely optional - but they could assist me if I got back to them. If this was a proper website I would have had several people contact me with a month without them needing to "assist me". It's either an extremely inefficient website or a scam, either way I wouldn't bother. Make up your own mind. £99.99 down the drain... and they do just enough so you can't claim back through the credit card because the website is still live - but useless.

seanh44
Roomgo -. – Roomgo Rep

Thank you for your feedback David.

I am so sorry to hear that you are dissatisfied with our services and you’ve been unsuccessful on our website, if you kindly allow me to clarify the situation better for you.

Firstly, I’d like to assure you that we are a genuine classified site that’s been operating in this business for over 16 years and around 22 countries. Just like you come across negative reviews regarding our business I assure you that you’ll come across very positive ones too as is the case of any other business.

The key to being successful on our website is by being pro-active in your search and getting in touch with your matches on a regular basis (sending direct messages and not merely interest messages). Then to ensure a high and positive response rate it is crucial to have a solid ad with high-quality images and detailed description besides other factors.

As you rightly mentioned since the Premium is entirely optional and merely a contact method this is non-refundable unless it has not been used or not working properly. Our Customer Services Team is here to help you and guide you better in your search.

We have already offered to help you but unfortunately, you did not get back to us David, I strongly advise you to drop us an email on contact@roomgo.co.uk and we would gladly assist you further as promised.

Hoping you give our platform another chance and to hear from you soon David.

Meanwhile, I wish you all the best of luck in your future!

David Has Earned 3 Votes

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David K.'s review of Roomgo earned 2 Very Helpful votes

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eglei
Egle I. reviewed Roomgo
9/6/20

Liers. Wanting you to upgrade, pay money and then Sending You long time nonexistant place...

frankm959
FRANK M. reviewed Roomgo
5/29/20

I HAVE NOT HAD ONE SINGLE PERSON REPLYING TO ME REGARDING MY ROOM RENTALS... EASYROOMATE WAS BETTER