David K.

Submitted offer and earnest money on home (that was listed at market ie no discounted rate for any issues). Hired certified home inspector. He flagged that the foundation piers were a hazard and danger. Footing not filled with concrete, shims put in with added supports, supports used that would rust (direct contact w dirt) and... some at more than a 25% angle. He told us to run from it unless we wanted to sink (no pun intended) 20-30K into it... and we did... Zillow of course retaining the earnest. Mold was found as well.

We visited HomeAdvisor to find a reputable home cleaner. We found two, interviewed them, had them walk our house and each provide quotes. We went with the one that seemed more detail oriented (despite being higher priced) - we relied on the HomeAdvisor rating in selecting the two. We then scheduled the cleaner. The cleaner exceeded their time to clean by 3 times and still did not finish - instead they insisted on cash payment including reimbursement for their HomeAdvisor listing fee. They said they needed the payment because of one of their crew was leaving. We went upstairs, came down and they were gone. They literally sneaked out of our house. We contacted them to finish the third of the house they didn't finish and it was excuse after excuse after excuse. Shady, unprofessional is what HomeAdvisor delivered to us. We went to HomeAdvisor - after all, they stand behind who they recommend right? No way. They said they accept no responsibility and play no role in taking any recourse against any cleaner. So HomeAdvisor, Why should anyone use your misrepresented services? You may as well have a monkey through a dart at a list. HomeAdvisor is worse than useless as you rely upon them adding some value and they do not.