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L. D. P. Sent me one come-on after another so I finally ordered a "discounted" printer cartridge on April 19,2020, which I didn't need until yesterday, June 7th, when I needed it urgently. It was a complete dud! The copies are barely legible. When I called to request a refund or replacement I was told they would not honor my purchase because it was made in April. So, $95 down the drain. When the representative who returned my call asked if I wanted to place a new order I said I would not be ordering from L. D. P. Again, ever. -David Kozinski, Wilmington, DE
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Ink is ink so customer service is all that's left and this outfit fails miserably. I ordered an...
Over the past 10 years LD has been an excellent, supportive, supplier of good quality cartridges....
Hi David, thank you for reaching out to us. We take our customer's comments seriously and we are so sorry for the trouble and inconvenience. We would love the opportunity to make things right with you. Please send us a private message with your order, phone number or email address linked to your order, so we can better assist you. You can also contact our customer service team directly here: https://ld.ink/2DM8cOU we look forward hearing from you!