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I ordered 2 pairs of cool lounge pants and they came in too small. After a back and forth, I was able to receive 2 new pairs in a size bigger. All this was thanks to Alis, who helped facilitate the return and make me happy. I will continue to shop at NewChic since I love their men's selection of casual, yet great looking pieces.
David
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Dear David J.,
Thanks for your order and we are glad that your problem has been solved.
If you have any doubts about the product or your order, please feel free to contact us and give us more details. Below is the link to the customer service.
https://www.newchic.com/Contact-Us-hc10.html
If you want to get the quick response in urgent case, please contact us by live chat as live chat is available 24/7.
We will do the best to help you.
Enjoy shopping with Newchic next time and have a nice day. Thank you.
Best regards,
Newchic team