david j.

I ordered sunglasses and received them in 10 days. I opened them to find that I had been sent the wrong sunglasses. I preceded to try to return them as the site advertised a 100% satisfaction guarantee or your money back. I have been told to buy another pair of sunglasses and they will send me a second pair in the order that would be the pair I tried to order the first time. I requested to return the sunglasses and get my money back and they then told me the sunglasses would not make it through customs and that they would not refund my money if they did not make it through the customs. They have proceeded to tell me they will loose money if they send me the correct sunglasses I ordered and that I should just order more sunglasses because it would be the best deal for both of us, They will not take responsibility for their mistake and will expect you to just try again. No thanks.