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The site is difficult to navigate to make necessary changes and set up an Attorney Consultation. It took us several hours and several calls to finally accomplish what we had intended to do. Eventually, we talked with a couple of associates who were very helpful and able to guide us through the process we needed to complete.
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Hi David, we are very sorry to hear about trouble you experienced when navigating through our site. It is LegalZoom's goal to provide its valued customers, such as you are, with exceptional service during every interaction. Your comments and experience are important to us and we appreciate and welcome your feedback. Please be reassured that we will forward your comments to review our operations and determine where improvements need to be made. If you have any additional questions or concerns, please feel free to contact help@legalzoom.com.