This company is an absolute joke!
Our daughters SAT test was cancelled. We showed up at 7:30 in the morning with many other families and were told at the site that only 1/3 of the students would be allowed to take the test. They said we should have gotten an email but no one had.
Now we are trying to contact someone about the cancellation and they send you to the Philippines. How in the hell do you all not have someone in the states ready to answer the questions of your customers? The people in the Philippines weren't equipped to answer any of my questions.
You have blatantly shown disregard for the students and families when you cancelled their test and didn't contact them at all. You have continually shown disrespect to customers that no other successful business would be able to withstand.
I have never been more disgusted with a company in my life.