David H.

Purchased tickets to Elton John for this past May. Obviously, the pandemic forced the show to be "postponed". OnlineCity will only refund your money if an event is cancelled. So, today I learn the show has been "rescheduled" for 2022!- 2 years from the original date! Who knows where I (or Elton John) will be in 2 years, or what kind of shape either of us will be in? When you purchase tickets, you are paying for a specific event at a specific time (or at worst within a reasonable time frame). However, in the minds of OnlineCity mobsters, "rescheduling" gives them the right to keep your money indefinitely. It's a pretty good business model where the seller takes no responsibility for not providing services which were purchased in good faith. But, not so good for repeat business.