Terrible customer service! Ordered some supplements and selected overnight delivery 4am to 8am. Well 8am comes and no package so I use their chat to find out where it is. The agent (sohail) was very rude and told me he would use "simple words" to explain that it may take 2-3 days even though item showed available and would be delivered overnight. As you can imagine my response was slightly colorful at which point he disconnected the chat. Well I had to call and they refunded my money but I'm still SOL on my supplements! Great way to treat your prime customers Amazon!