David H.

They advertise you will get a $45 credit if you open an account with them and pay a $45 membership fee. I did this. No $45 credit was issued. Many calls taking up hours and hours of my time and after following everything they told me to do. No credit! They said just place an order over $45 - I placed an order for $68 - no credit. I called. They said I would have it in 8 to 12 days - no credit. It called again - they said I would have it in 48 hours - no credit. I called again - they said I had to wait until the order I placed was actually received - no credit. All they do is lie and lie and lie. They have said repeatedly their back office would take care of it. Nothing but lies. Don't trust Sam's and don't do business with them. You will be frustrated. I shouldn't have tried them again. I used to be a member but after ordering a TV for Christmas and then having to drive to Memphis to pick it up myself in order not to wait 3 months (300 mile round trip from my home) and placing an online order one time and arriving at the store to pick it up where the manager told me I couldn't pick it up because I had waited past the 2 day pick up slot (even though I could see my order siting there), I should never have tried them again. They are the absolute worst