Hi David. Thank you for your feedback. We sincerely apologize for any inconvenience caused. As per our correspondence, this was an extremely rare one-off case. Nonetheless, we took full responsibility and ownership for your order. As per your request, your order was immediately canceled and refunded in full.
We are striving to improve everyday as a family-owned business, and greatly appreciate your support!
Thank you for your patience and understanding :)
David Has Earned 3 Votes
David H.'s review of Upzy earned 3 Very Helpful votes
Hi David. Thank you for your feedback. We sincerely apologize for any inconvenience caused. As per our correspondence, this was an extremely rare one-off case. Nonetheless, we took full responsibility and ownership for your order. As per your request, your order was immediately canceled and refunded in full.
We are striving to improve everyday as a family-owned business, and greatly appreciate your support!
Thank you for your patience and understanding :)