I am a happy and loyal user of Planethoster.net. After a 1+ year with their services they proved premium quality of hosting solutions. I am using litespeed based shared plan located in Canada. You can read my previous review about my first impressions. Now I'll tell what happened last year.
No complaints on server and network speed. Everything is working smooth without packet loss or overloads. All the features provided with plan are delivered perfectly, no glitches. My uptime is 99.94%, its more than fine for me. All downtime is connected with server maintenance I believe. Of course there were negative moments in my experience. Once I stopped receiving e-mails and what a coincidence I waited to important notice from my clients. E-mail lost and when I asked support to fix the issue they made it quickly, trouble was with mail daemon, don't have much details, but now everything is working fine. I asked to resend that mail, so don't worry guys! I saw at WHT thread about what makes hosting provider premium, there were lots of statement and according to big list posted there I can name Planethoster a premium host. They are providing 24/7 fast support, not overloaded servers and good network. And I get everything for reasonable price. Thanks for your assistance, Planethoster team.