I was hesitant to order my daughter a referbished S9 plus but after the prompt delivery and ease of service I'm glad to say I'll order in the near future. The only reason for the 4 stars probably more henges on the fact that I ordered two phones and am yet to receive it. Once I receive it and if it's in the same condition of my daughters which is flawless I'll gladly give the five stars! Thank you back market for the wonderful options given to purchase flag ship phones at a wonderful price.