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I ordered a puzzle from their website and I got an email saying do to COVID-19 their shipping times were delayed 4-8 days. After 10 days I emailed them and I got an automated response back that it will take them 5-10 DAYS to answer an email. I called them and got put on a long hold. I finally reached someone via chat and they said my order was backlogged and was not going to ship until the end of May. Nobody at the company before that let me know it was backlogged that long. 2 months to get a puzzle?
Not the fastest company to do business with.
David G.'s review of Calendars earned 2 Very Helpful votes
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Processing time is ridiculous. I ordered January 9,2024. The Christmas rush is over. I chatted...
Hello David,
Last year, our vendors had some real challenges delivering our orders in a timely fashion due to the logistics challenges presented by the pandemic. We have made a few changes in reaction to the issues, specifically related to puzzles. We no longer add puzzles to the website that are not in our facility. We also are sending out a monthly email update on any preorder calendar merchandise. I am sorry you had such a negative experience. Please contact our customer service at gethelp@calendars.com or call 800-366-3645 and mention sitejabber. We will see what we can do to make things right.
Sincerely,
Christi Graybill
VP Ecommerce Operations